Harmain Leathers Privacy & Data Protection Policy

Last updated: September 5, 2026

Harmain Leathers ("we", "us", or "our") operates www.harmainleathers.com (the "Site") and is committed to protecting your personal information and privacy rights. This Privacy Policy details how we collect, handle, utilize, and protect your data when you visit our website, communicate with our atelier concierge, or purchase our handcrafted leather goods.

1. Business Identity & Data Controller
Harmain Leathers is the data controller responsible for your personal data.
Official Operating Facility:
27 Mottram Road, Stalybridge
Manchester, SK15 3AD
United Kingdom
Customer Care Email: info@harmainleathers.com
Direct Telephone / WhatsApp: +44 7307 535560

2. Personal Information We Collect
We collect information necessary to process orders, fulfill bespoke leather goods, and deliver an elevated shopping experience:
• Contact & Order Information: Name, billing address, shipping address, contact phone number, and email address.
• Payment Verification: Transaction confirmation and payment method details processed through certified PCI-DSS Level 1 payment gateways (Shopify Payments, PayPal). We never store complete credit or debit card numbers on our servers.
• Sizing & Concierge Communications: Measurements, style preferences, and records of customer service inquiries submitted via email, WhatsApp, or contact forms.
• Technical & Device Usage Data: IP address, device model, operating system, browser type, approximate regional location, and interaction events (pages viewed, cart additions).

3. Advanced Measurement & Cryptographic Privacy Standards
To ensure privacy and security, Harmain Leathers utilizes modern privacy-preserving measurement technologies:
• Pseudonymized Event Data: When user interactions or conversion events are shared with our advertising partners (such as Google Ads and Meta), identifiable information (such as email addresses) is converted into an irreversible one-way cryptographic SHA-256 hash client-side before secure API transmission.
• Analytics & Performance: We use Google Analytics 4 to understand storefront navigation and shopping cart funnel performance without tracking individual personal identities.

4. Lawful Grounds for Processing
We process personal data under the UK Data Protection Act 2018 and UK GDPR on the following lawful bases:
• Contractual Fulfillment: To process payments, hand-finish items, organize courier shipping, and deliver your orders.
• Legitimate Interests: To detect and prevent fraudulent transactions, secure our storefront, and enhance our product designs.
• Legal Obligations: To maintain tax, customs, accounting, and consumer warranty records.
• Explicit Consent: For opted-in newsletter subscriptions and non-essential analytical cookies.

5. Cross-Border Fulfillment & International Transfers
Harmain Leathers operates a global artisanal production model. To cut, stitch, inspect, and dispatch hand-finished footwear and outerwear, order fulfillment and shipping details are processed by our dedicated craftsmanship team and international courier partners (including Royal Mail, DHL, and FedEx).
Where data is transferred outside the United Kingdom or European Economic Area, we ensure high levels of protection through recognized standard contractual clauses (SCCs) and strict data security protocols.

6. Data Sharing & Third-Party Processors
We do not sell, rent, or trade your personal data to third parties for monetary compensation. We only share information with trusted service providers essential to our operations:
• E-commerce Infrastructure: Shopify Inc.
• Logistics & Couriers: DHL Express, Royal Mail, FedEx, and localized courier networks.
• Secure Payment Gateways: Shopify Payments, Shop Pay, PayPal.
• Measurement Partners: Google and Meta (under strict pseudonymized advertising and conversion APIs).

7. Your Statutory Rights (UK & GDPR)
Under applicable data protection legislation, you possess the following rights:
• Right of Access: Request a copy of the personal information we hold regarding you.
• Right to Rectification: Request correction of inaccurate or incomplete details.
• Right to Erasure: Request deletion of your personal data, subject to statutory tax record retention obligations.
• Right to Restrict or Object: Object to processing based on legitimate interests or direct marketing.
• Right to Withdraw Consent: Opt out of marketing emails at any time using the "Unsubscribe" link in any correspondence.

To exercise any of these rights, contact our Data Protection Concierge at info@harmainleathers.com.

8. Cookies & Preferences
You can manage cookie settings directly within your web browser controls. Opting out of certain cookies will not prevent you from browsing or completing a purchase on our website.

9. Contact & Inquiries
For questions regarding this policy or our data practices:
Harmain Leathers Data Protection
27 Mottram Road, Stalybridge
Manchester, SK15 3AD, United Kingdom
Email: info@harmainleathers.com
Direct: +44 7307 535560