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Refund Policy

Refund Policy

Refund Policy

At Harmain Leathers, we are  offering high-quality leather products that are designed to meet your satisfaction. We want every customer to have a positive shopping experience with us. If, for any reason, you are not completely satisfied with your purchase, we are here to assist you with our refund policy.

Refund Period

We offer a generous refund period of 1 month (30 days) from the date of purchase. During this time, you can request a refund for your purchase if you encounter any issues with the product.

Eligibility for Refund

To be eligible for a refund, please ensure that:

  1. The item is in its original, unused condition.
  2. The product is in its original packaging with all tags and labels intact.
  3. The item is accompanied by a valid proof of purchase, such as a receipt or order confirmation.

Non-Eligible Items

Some items may not be eligible for a refund, including but not limited to:

  • Customized or personalized items.
  • Products that have been used, damaged, or altered.
  • Items without their original packaging or tags.
  • Products purchased from third-party sellers or resellers.

Requesting a Refund

To initiate the refund process, please follow these steps:

  1. Contact our customer support team via email at [insert your email address] within the 30-day refund period. Please provide your order number and a detailed explanation of the issue.

  2. Our customer support team will review your request and guide you through the next steps, including return instructions if necessary.

Return Shipping

If a return is required, you will be responsible for the return shipping costs unless the product is found to be defective or damaged upon arrival. We recommend using a trackable shipping service and retaining proof of shipment.

Refund Processing

Once we receive your returned item and verify its eligibility for a refund, we will process your refund promptly. The refund will be issued to your original payment method, and you will receive a notification via email when the refund has been processed.

Contact Us

If you have any questions or require further assistance regarding our refund policy, please don't hesitate to contact our customer support team at [insert your contact details].

Harmain Leathers reserves the right to amend this refund policy at any time. Please check this page regularly for any updates.

Thank you for choosing Harmain Leathers. We appreciate your trust and strive to provide you with the best shopping experience.