Return & Refund Policy

At Harmain Leathers, we strive to ensure that you are completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a straightforward returns and refund policy.

Return Policy

You have 30 days from the date of delivery to return any item purchased from Harmain Leathers. To be eligible for a return, the item must be:

  • Unused and in the same condition that you received it.
  • In its original packaging with all tags attached.

How to Return an Item

  1. Contact Us: Before returning an item, please contact our customer service team to initiate the return process.

    • Phone: +44-7307535560

  2. Prepare Your Package: Include the original receipt or proof of purchase in the package. Ensure that the item is securely packaged to prevent damage during shipping.

  3. Ship Your Return: Once your return is approved, you will receive instructions on how to send your item back to us. You are responsible for the cost of return shipping unless the return is due to a mistake on our part (e.g., incorrect or defective item).

Refund Policy

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

Exchanges

If you need to exchange an item for a different size or color, please contact us to arrange the exchange. Exchanges are subject to product availability.

Non-Returnable Items

Certain items are non-returnable, including:

  • Gift cards
  • Custom or personalized orders

Late or Missing Refunds

If you haven’t received a refund yet, please check your bank account again, then contact your credit card company or bank. There is often some processing time before a refund is posted. If you’ve done all of this and still have not received your refund, please contact us at:

  • Phone: +44-7307535560

Thank you for shopping with Harmain Leathers. We appreciate your business and are committed to ensuring your satisfaction. If you have any questions or concerns about our returns and refund policy, please do not hesitate to contact us.